Files
file-online-preview/.github/ISSUE_TEMPLATE/issue-report.yml
kl 7f16243270 chore(github): add accelerated support notice for urgent issues (#712)
* chore(github): add support acceleration notice to issue templates and auto-comments

* chore(actions): make copilot auto-comment bilingual and single-message
2026-03-03 19:28:23 +08:00

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name: "Issue Report / 问题反馈"
description: "Please provide complete required information to help us reproduce and follow up. / 请完整填写必填信息,便于复现与跟进。"
title: "[ISSUE] "
labels: ["status/needs-info"]
body:
- type: markdown
attributes:
value: |
Thanks for your report! / 感谢反馈
**Please fill in all required fields.**
**请完整填写所有必填项**
Incomplete issues may be closed and asked to resubmit.
信息不完整的问题可能会被关闭并要求重新提交
For urgent production issues, you can use our Knowledge Planet channel for faster processing:
https://wx.zsxq.com/group/48844125114258
如为线上紧急问题可通过知识星球渠道加速处理
https://wx.zsxq.com/group/48844125114258
- type: dropdown
id: issue_type
attributes:
label: "Issue Type / 问题类型"
description: "Select the closest type. / 请选择最接近的问题类型"
options:
- "Bug / 缺陷"
- "Performance / 性能问题"
- "Security / 安全问题"
- "Question / 使用咨询"
validations:
required: true
- type: input
id: kkfileview_version
attributes:
label: "kkFileView Version / kkFileView 版本"
placeholder: "e.g. 4.4.0"
validations:
required: true
- type: input
id: deploy_mode
attributes:
label: "Deployment Mode / 部署方式"
description: "jar / docker / k8s / source, etc. / jar / docker / k8s / 源码部署等"
placeholder: "e.g. docker"
validations:
required: true
- type: textarea
id: environment
attributes:
label: "Environment / 环境信息"
description: "OS, JDK, LibreOffice/OpenOffice, browser, reverse proxy, etc. / 操作系统、JDK、Office组件、浏览器、反向代理等"
placeholder: |
- OS:
- JDK:
- LibreOffice/OpenOffice:
- Browser:
- Proxy (Nginx/Ingress):
validations:
required: true
- type: textarea
id: reproduce_steps
attributes:
label: "Steps to Reproduce / 复现步骤"
description: "Provide clear, minimal, reproducible steps. / 提供清晰、最小可复现步骤"
placeholder: |
1) ...
2) ...
3) ...
validations:
required: true
- type: textarea
id: expected_result
attributes:
label: "Expected Result / 期望结果"
placeholder: "What should happen? / 期望实际应该出现什么结果?"
validations:
required: true
- type: textarea
id: actual_result
attributes:
label: "Actual Result / 实际结果"
placeholder: "What happened instead? / 实际发生了什么?"
validations:
required: true
- type: textarea
id: logs
attributes:
label: "Logs & Screenshots / 日志与截图"
description: "Paste key logs/error stack and attach screenshots (mask sensitive data). / 粘贴关键日志或异常堆栈,并上传截图(请脱敏)"
render: shell
validations:
required: true
- type: textarea
id: sample_file
attributes:
label: "Sample File / 样例文件(可选)"
description: "If possible, provide a minimal sample file or reproducible URL (desensitized). / 如可提供,请附最小样例文件或可复现 URL脱敏"
validations:
required: false
- type: checkboxes
id: checklist
attributes:
label: "Checklist / 提交前检查"
options:
- label: "I have searched existing issues and did not find a duplicate. / 我已搜索现有 issue未发现重复问题"
required: true
- label: "I can reproduce this issue on the stated version/environment. / 我可在上述版本与环境复现该问题"
required: true
- label: "I have masked sensitive information in logs/screenshots. / 我已对日志与截图中的敏感信息做脱敏处理"
required: true