chore(github): add accelerated support notice for urgent issues (#712)

* chore(github): add support acceleration notice to issue templates and auto-comments

* chore(actions): make copilot auto-comment bilingual and single-message

.github/ISSUE_TEMPLATE/feature-request.yml

@@ -11,6 +11,11 @@ body:
         Please provide concrete business scenarios and the expected behavior.
         请尽量提供明确业务场景和期望行为，便于评估优先级与实现方案。
 
+        For urgent production issues, you can use our Knowledge Planet channel for faster processing:
+        https://wx.zsxq.com/group/48844125114258
+        如为线上紧急问题，可通过知识星球渠道加速处理：
+        https://wx.zsxq.com/group/48844125114258
+
   - type: textarea
     id: background
     attributes:

.github/ISSUE_TEMPLATE/issue-report.yml

@@ -14,6 +14,11 @@ body:
         Incomplete issues may be closed and asked to resubmit.
         信息不完整的问题可能会被关闭并要求重新提交。
 
+        For urgent production issues, you can use our Knowledge Planet channel for faster processing:
+        https://wx.zsxq.com/group/48844125114258
+        如为线上紧急问题，可通过知识星球渠道加速处理：
+        https://wx.zsxq.com/group/48844125114258
+
   - type: dropdown
     id: issue_type
     attributes: